Aquarium Guppy Fish High Quality - Green Dragon Indo
Aquarium Guppy Fish High Quality - Green Dragon Indo
Aquarium Guppy Fish High Quality - Green Dragon Indo

Aquarium Guppy Fish High Quality - Green Dragon Indo

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**Shipping Information ** We will use the styro-cooler box with 1.5" thick and additional supply to protect...
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$19.95
$19.95
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PACKAGE SELECTION: 1 PAIR
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Description
Description
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**Shipping Information **

We will use the styro-cooler box with 1.5" thick and additional supply to protect the fishes during transport. Depend on season we will use heat pack or gel-pack to keep temp inside the box stable 



All package are packed with care

Live Guarantee Arrival."


Guppy will be alive for up to 4-5 days without any food and with proper shipping and package. Over the course of 2 years of re-homing guppy, I hardly have any problem with guppy being transport alive, except in some rare cases when the shipment is lost for a week or extreme weather.

·        Shipping and handling within 12-24 hrs.

·        Guppy will be carefully packaged in a Styrofoam Cooler Box with proper insulation to ensure they can tolerate the temperature shift during the winter.

·        Shipping Schedule:

                        Monday - Livestock

                        Tuesday - Livestock

                        Wednesday - Livestock         

·        Order placed after Tuesday will be shipped out next Monday morning

·        Livestock (Freshwater shrimp and live plants, live fish) will be ship Monday, Tuesday and Wednesday only. Shipping them out this day will eliminate the chance of the package will spend overnight at the warehouse, therefore increase the chance of their arrival healthy significantly.

·        If the weather conditions are not allowed shipping the livestock. I will discuss with you when should be ship.  

·        Every shipment is cover under our Guarantee Live Arrival policy.

 

 

 

"We take a loss, so our customer doesn't have to."


Every package bought from us is covered under our Live Guarantee Arrival Policy.


In the event of any animal dead on arrival, please follow these step to submit your claim:


  • Take 3 clear pics of dead animals in the un-opened bag next to the shipping label.
  • Send us a message with clear descriptions of what happened to the package to help us diagnose the problem.
  • Allow us up to 24 hrs. to process the claim.
  • Once the claim is approved, a refund will be sent to you based on the number of GUPPY


 

We will issue the refund of guppy excluding the shipping cost

Please note, in this circumstance, our DOA policy will be voided:


  • The package is unsuccessful deliver on the 1st attempt (We ship to a confirmed Paypal address, it's your responsibility to ensure the address is correct. Unable to deliver on 1st attempt, DOA will be voided.
  • The package is left outside for an extended period of time during extreme weather. (Once shipped, a tracking number will be provided, it's your responsibility to take them inside as soon as they are delivered. If the package is left outside more than 3 hrs since the time of delivery, DOA will be voided.
  • The package is lost due to a package thief (If this happens, please contact your local USPS to file a claim)
  • We process case by case, let us know your thoughts to help us process the claims.
Shipping & Return
Shipping & Return
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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Aquarium Guppy Fish High Quality - Green Dragon Indo

Aquarium Guppy Fish High Quality - Green Dragon Indo

$19.95
Aquarium Guppy Fish High Quality - Green Dragon Indo
Aquarium Guppy Fish High Quality - Green Dragon Indo
Aquarium Guppy Fish High Quality - Green Dragon Indo

Aquarium Guppy Fish High Quality - Green Dragon Indo

$19.95
PACKAGE SELECTION: 1 PAIR

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Customer Reviews

Based on 3 reviews
33%
(1)
33%
(1)
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(0)
33%
(1)
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W
Willard

Guppies arrived healthy and well packaged, we ordered the trio (1 Male/2 Female), sometimes when ordering fancy guppies inbreeding becomes an issue, all of these guppies were good swimmers with no bent backs or tails.

N
Nathan B
1 of 4 survived

After 2 days only 1 of the 4 were still alive. Fish were in bad shape when they got delivered. Delivery was very fast though.

G
Guppy fan
Took over a week to arrive

The past 2 times I ordered fishes arrived in excellent condition and on time (2-3 days). Betta Aquatic closed for a few weeks about a month ago and when they reopened I placed another order right away. This time the order was very slow. No email notifications were sent unlike in the past where they kept you posted almost everyday. I had to follow up my order twice. My order finally arrived after more than a week. Fishes were lethargic. One died the following day. I just recently placed another order and same thing is happening. I dont know what changes they did when they closed for a few weeks. I hope they address this issue because their products are really top notch.