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Free shipping on All From $150 Orders
We import our Parrot fishes fish from trusted vendors/farms and ensure that each fish is hand-selected by our inspector overseas.
The listing pictures of our Parrot fish are not photoshopped, and we do not use any software to enhance the color of the fish. The fish's appearance in the pictures accurately represents their natural colors. Additionally, we want to clarify that we use daylight white LED lighting for the photographs, not pink lighting. This ensures that the colors of the fish are depicted as accurately as possible.
You will receive a 3+ inches yellow parrot fish similar to the listing photo.
Some will be not completely yellow and might have black on their body
Here are the recommended tank conditions:
Something to keep in mind:
The lighting we use may differ from your aquarium tank, which could affect the fish's colors—making them appear lighter or darker depending on your lighting setup.
During shipping, the fish may experience stress, causing temporary color loss However, please don't worry! The colors will return to their original vibrancy once the fish has settled down.
As a buyer of our live fish, we expect you to understand and respect our policy as a written agreement. By making a purchase, you agree not to leave negative feedback in the event of a refusal of sale. This policy is in place to protect the well-being of the fish and our business.
**Shipping Information **
We will use the styro-cooler box with 1.5" thick and additional supply to protect the fishes during transport. Depend on season we will use heat pack or gel-pack to keep temp inside the box stable
All package are packed with care
Live Guarantee Arrival."
Guppy will be alive for up to 4-5 days without any food and with proper shipping and package. Over the course of 2 years of re-homing guppy, I hardly have any problem with guppy being transport alive, except in some rare cases when the shipment is lost for a week or extreme weather.
· Shipping and handling within 12-24 hrs.
· Guppy will be carefully packaged in a Styrofoam Cooler Box with proper insulation to ensure they can tolerate the temperature shift during the winter.
· Shipping Schedule:
Monday - Livestock
Tuesday - Livestock
Wednesday - Livestock
· Order placed after Tuesday will be shipped out next Monday morning
· Livestock (Freshwater shrimp and live plants, live fish) will be ship Monday, Tuesday and Wednesday only. Shipping them out this day will eliminate the chance of the package will spend overnight at the warehouse, therefore increase the chance of their arrival healthy significantly.
· If the weather conditions are not allowed shipping the livestock. I will discuss with you when should be ship.
· Every shipment is cover under our Guarantee Live Arrival policy.
"We take a loss, so our customer doesn't have to."
Every package bought from us is covered under our Live Guarantee Arrival Policy.
In the event of any animal dead on arrival, please follow these step to submit your claim:
Please note, in this circumstance, our DOA policy will be voided:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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