It took over a week to get my order shipped, including multiple messages back and forth with support. I had about 15% of my order DOA, which isn’t terrible considering you expect some deaths when getting shrimp shipped. Overall I’m mostly happy with the quality of the shrimp I received, save for the Black Rili Shrimp. They seem more blue than anything, and I’m almost wondering if they sent me the wrong thing.
Overall, a mediocre experience. Not saying I won’t order from here again, but I don’t know that I feel a ton of loyalty.