📧 Email: supports@bettaaquatic.com
📞 Text Only: 832-769-7675
Free shipping on All From $150 Orders
Lifelike Hiding Spots for Aquatic & Terrestrial Pets
Realistic Design: aquavitro® Ceramic Hides are expertly crafted to mimic the intricate textures and details of natural wood, providing an exceptionally lifelike appearance in your tank or terrarium.
Durable & Long-Lasting: Unlike real wood, our ceramic hides are resistant to water damage, decay, and discoloration, making them a long-term addition to your setup.
Stable Water Parameters: These hides do not affect pH or any other water parameters, ensuring a stable environment for your aquatic life.
Safe & Non-Toxic: Made from non-toxic ceramics, the hides are completely safe for fish, plants, and other aquatic creatures. They provide a secure and stress-free environment for all inhabitants.
Versatile Use: Ideal for a wide variety of species, including Axolotls, plecos, shrimp, catfish, and more. These ceramic hides can also be used in terrariums and vivariums to create a perfect hiding spot for Hermit Crabs, Beetles, Spiders, Snails, Toads, Frogs, and other small creatures.
Natural Look with Long-Term Durability: Enjoy the lifelike appearance of wood with the added benefit of ceramic durability.
Safe for All Aquatic and Terrestrial Life: The non-toxic material ensures a safe environment for all tank inhabitants.
Easy to Maintain: Unlike real wood, these hides do not degrade or leach harmful substances into your water, making them easy to clean and maintain.
Versatile for Various Species: Perfect for both aquatic and terrestrial animals, ensuring that a wide range of creatures can benefit from the security these hides provide.
Create a secure and attractive environment for your aquatic or terrestrial pets with aquavitro® Ceramic Hides—the perfect addition to any aquarium or terrarium.
Betta USA Aquatic
At Betta USA Aquatic, the health and safety of your aquatic animals are our top priority. Every live animal goes through a 14-day quarantine process at our facility before shipping. We highly recommend continuing quarantine after arrival to ensure long-term health and stability.
To promote a cleaner and safer transit environment, our fish are also fasted for 3 days prior to shipping.
We currently offer the following options for live animals and small items:
USPS Priority Mail – $16 (1–3 business days)
UPS 2nd Day Air – $32
UPS Next Day Air – $55 (fastest and most reliable)
📦 All shipments include tracking.
Important Notice : Shipping costs for supplies (e.g., filters, decor, tanks) are based on location, package weight, and dimensions, with discounted rates provided by Shopify.
We do not profit from these shipping charges.
Live Animal Orders over $150 (subtotal after discounts) qualify for FREE UPS Next Day Air shipping.
Dry Goods Orders over $150 (subtotal after discounts) qualify for FREE UPS Ground shipping.
Combined orders (live animals + dry goods) also qualify for free shipping, but will ship separately.
📦 Shipping service for live animals is based only on the subtotal of the live animal portion of your order.
📧 Want to upgrade your shipping? Email us at supports@bettaaquatic.com — we’re happy to modify your order or send a custom invoice.
⚠️ Combining multiple separate orders will void free shipping eligibility.
Shipping fees are non-refundable in the event of delays caused by shipping carriers.
The above rates apply to live animals and live plants only.
Supplies ship separately, based on location, weight, and dimensions.
📍 13004 Murphy Rd, Suite 224, Stafford, TX 77477
🕐 Open Daily: 11:00 AM – 5:00 PM
Live animals are always shipped separately and cannot be combined with:
Large items (e.g., canister filters, large driftwood, aquariums)
Dry goods, merchandise, or apparel
📦 Orders containing both live animals and dry goods will ship in separate packages with separate tracking numbers.
Day | Shipping Type |
---|---|
Monday | Live Animals Only |
Tuesday | Live Animals + Dry Goods |
Wednesday | Live Animals Only |
Thursday | Dry Goods Only |
Friday | Dry Goods Only |
Saturday | Dry Goods Only |
📦 We ship from Stafford, TX, to all U.S. states except Alaska and U.S. territories.
Yes, we ship to Hawaii!
📌 A valid import certification or permit from the State of Hawaii is required.
📧 Please email your documentation to: supports@bettaaquatic.com
If your tracking shows “Delivered” but you haven’t received your package:
Contact the shipping carrier or your local carrier manager immediately (same day or next).
They are the best point of contact for locating your package, as they manage your local delivery route.
📌 Betta USA Aquatic is not responsible for packages once marked as “Delivered.”
However, we understand how frustrating these situations can be. Please reach out — we’ll review each case individually and may offer a fair resolution to help share the loss.
These incidents are rare, especially when using UPS Next Day Air, known for its reliability and speed.
Thank you for your trust, patience, and continued support.
Your satisfaction and the well-being of your aquatic pets mean the world to us!
🧡
– The Betta USA Aquatic Team
📧 Email: supports@bettaaquatic.com
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